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Dispatcher

Company: Teleperformance
Location: Delano
Posted on: January 16, 2022

Job Description:

JOB SUMMARY:

Responsible for coordinating product shipments and transfers to various customers and their locations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Work closely with sales staff and customers to coordinate purchasing orders
Receive, process, and prepare orders for pickup or delivery
Coordinate product transfers between locations
Coordinate shipments via trucking companies
Provide load requirement information to all drivers
Complete orders accurately and in a timely manner
Operate truck scales
Complete weight tags, bills of lading, and hazardous material shipping documents
Receive product-order inquires via phone and email
Provide direction and instructions (verbal and written) to customers and employees
Track and maintain inventory of products stored in warehouse and in bulk storage
Calculate total quantities of product by weight and/or volumetric measurements
Perform customer service duties as needed by responding to calls and visitors in a professional manner
Provide backup and assistance to other dispatchers/employees by answering phones as needed
Assign and monitor drivers throughout routes
Other duties as assigned

Requirements

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES :
Ability to function in high stress situations
Ability to adapt to changing circumstances
Ability to work with different personalities
Excellent verbal and written communication skills
Knowledge of general purchasing operations
Knowledge of agricultural fertilizer and pesticides
Excellent customer service skills
Bilingual in English/Spanish
Proficient in Microsoft Office
Valid Driver's License
1+ year of experience of agriculture fertilizer and pesticides
1+ years of experience working as a Dispatcher or in a similar capacity

EDUCATION AND EXPERIENCE:
High School Diploma
Associate's Degree in Agriculture Business or General Business is preferred

PHYSICAL REQUIREMENTS:
Sitting for long periods
Standing, walking, climbing stairs
Finger mobility and grasping
Twisting, bending, stooping and reaching
Ability to lift up to 80lbs.
Ability to perform physical labor under adverse field conditions

Benefits

Medical, Dental, Vision, Life Insurance, Vacation Time, Sick Leave, Paid Holidays, 401(k)

Keywords: Teleperformance, Delano , Dispatcher, Professions , Delano, California

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