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Bilingual (Spanish) Insurance Customer Service Rep

Company: Hugo Sierra Insurance Agency
Location: Delano
Posted on: September 15, 2021

Job Description:

Position Overview

Successful Farmers Insurance Agent is seeking a qualified professional to join their winning team for the role of Customer Service Sales Representative Team Member (Bilingual Spanish). We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

  • Hourly pay plus /bonus
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office

Compensation: $13-$18 per hour

Requirements

  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Provide timely and thorough activity reports to agent
  • Bilingual - Spanish required
  • Property & Casualty license (must be able to obtain)
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a Farmers Insurance independent contractor agent, not with Farmers Insurance Companies. Employees of  Farmers Insurance agents must be able to successfully complete any applicable licensing requirements and training programs.  Farmers Insurance agents are independent contractors who hire their own employees.  Farmers Insurance agents’ employees are not employees of Farmers Insurance  .

Keywords: Hugo Sierra Insurance Agency, Delano , Bilingual (Spanish) Insurance Customer Service Rep, Other , Delano, California

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