Front Desk Supervisor, Tenaya Lodge At Yosemite
Company: Delaware North
Location: Fresno
Posted on: May 7, 2024
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Job Description:
The Opportunity Delaware North Parks and Resorts is seeking a
full-time Hotel Front Desk Supervisor to join our team at Tenaya
Lodge At Yosemite in Fish Camp, California. As Front Desk
Supervisor, you will be responsible for supervising front desk
operations and providing exceptional service to our guests. If
you're looking for an opportunity to grow your career with a
leading hospitality company and make connections with team members
and guests from all over the world, apply now. Pay $20.00 - $21.00
/ hourInformation on our comprehensive benefits package can be
found at
[https://careers.delawarenorth.com/whatweoffer](https://careers.delawarenorth.com/whatweoffer).
Life at Tenaya at Yosemite Embark on a thrilling journey at Tenaya
Lodge! Nestled near Yosemite National Park's entrance, our mountain
resort promises a year-round playground for outdoor enthusiasts.
Join our global team in an awe-inspiring location that inspires
every day.* Close proximity to outdoor attractions including
Yosemite National Park, Bass Lake, Sierra National Forest*
Opportunity for outdoor activities including hiking, fishing,
biking, rock climbing, camping, horseback riding, and much more!
Perks at Tenaya at Yosemite * Health, dental, and vision
insurance** 401k with company match** Paid vacation days and
holidays** Paid parental bonding leave** Tuition or professional
certification reimbursement** Weekly pay* Free shift meal in our
employee dining room* Commuter bonus - $10/day for 35+ miles and
$20/day for 50+ miles* Employee discounts - 20% off food and
beverage and 30% off retail* Referral bonus - earn $200 for each
eligible referral* Training and development with opportunities for
internal mobility and growth including the chance to work at our
other locations nationwide*Available for full-time, year-round team
members Responsibilities * Train and supervise the front desk team
members to ensure adherence to quality standards, deadlines, and
proper procedures; evaluate team member job performance and
recommend appropriate rewards or corrective actions* Provide team
members with guidance on handling difficult problems or in
resolving escalated guest complaints* Implement policies,
procedures, and service standards in conjunction with management*
Prepare and issue work schedules, deadlines, and duty assignments
for office or administrative team members* Handle cash; maintain
records pertaining to inventory, team, orders, and supplies
Qualifications * At least three years of experience in hospitality,
front desk experience is preferred* Prior supervisory experience
preferred* Computer literate in MS Office programs; some experience
with property management systems preferred* Must be fluent in
English language both spoken and written* No college degree
required Shift Details Day shiftEvening shiftHolidaysMonday to
FridayEvenings as neededWeekends Who We Are Tenaya Lodge is a
4-diamond resort located just outside the south entrance to
Yosemite National Park. Surrounded by beautiful trees and granite
mountains, Tenaya Lodge is the perfect environment for outdoor
enthusiasts with great hiking trails, waterfalls, rivers, and
creeks to explore in and around Yosemite. We offer a variety of
employee housing which includes meals, utilities, internet, and
laundry. We also provide free mountain bike rental, weekly trips to
Oakhurst, and employee discounts on lodging and services. For local
candidates, we offer a commute incentive for all commutes over 50
miles one way.At Delaware North, you'll love where you work, who
you work with, and how your day unfolds. Whether it's in sporting
venues, casinos, airports, national parks, iconic hotels, or
premier restaurants, there's no telling where your career can
ultimately take you. We empower you to do great work in a company
with 100 years of success, stability and growth. If you have drive
and enjoy the thrill of making things happen - share our vision and
grow with us.Delaware North Companies, Incorporated and its
subsidiaries consider applicants for all positions without regard
to race, color, religion, creed, gender, national origin, age,
disability, marital or veteran status, sexual orientation, or any
other legally protected status. Delaware North is an equal
opportunity employer.
Keywords: Delaware North, Delano , Front Desk Supervisor, Tenaya Lodge At Yosemite, Hospitality & Tourism , Fresno, California
Click
here to apply!
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