Licensed Insurance CSR/ Customer Service Sales Rep
Company: Hugo Sierra Insurance Agency
Location: Delano
Posted on: June 19, 2022
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Job Description:
Job Description FARMERS INSURANCE- Customer Service Sales
Representative:
Do you have a passion for customer care and a flair for
understanding the needs and motivations of people? If so, we want
you on our team! As our Customer Service Specialist, you'll work to
inspire customer loyalty and significantly enhance the overall
FARMERS Insurance customer experience.
Job Description:
Our local FARMERS agency owner is currently looking for a talented,
caring individual to join their agency team where you'll play an
important role in the operation of the agency. In partnership with
the agency owner, you'll set strategy and initiate best practices
for customer contact and then using your analytical skills, monitor
and measure the overall effectiveness of agency loyalty initiatives
and customer satisfaction efforts - with the ultimate goal of
continuously strengthening and enhancing customer relationships
Role Requirements:
Customer service experience
Cross-sell current customers auto, home and business products
Must be or get licensed in Property & Casualty within the first 30
days.
The proper insurance licensing to sell, solicit or negotiate
insurance products as required by state statutes
Experience with PC software applications, Microsoft Office Suite,
Internet Explorer, etc.
Proficiency with metrics and analytics
The ability to coach others
A valid driver's license
You'll work as part of a team in an office setting. Work on
evenings and weekends might occasionally be needed.
The customer loyalty specialist is a staff member of the agency and
not an employee of American Family Insurance.
Responsibilities:
This is an opportunity to grow with a successful and respected
FARMERS Insurance agency. Make this job your first step on a path
to a very bright future!
Keywords: Hugo Sierra Insurance Agency, Delano , Licensed Insurance CSR/ Customer Service Sales Rep, Hospitality & Tourism , Delano, California
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